Банк России рассказал, как нужно разговаривать с мошенниками по телефону

Первый заместитель главы департамента информационной безопасности Центробанка РФ Артем Сычев выступил на конференции Ассоциации российских банков, где рассказал о лучшем методе телефонного разговора с мошенниками. Об этом стало известно информационно-новостному порталу EVO-RUS.COM.

По словам специалиста, в разговоре с телефонными мошенниками важно не использовать утвердительных выражений. Сычев отмечает, что часто люди, которые представляются сотрудниками банка, переспрашивают ответы на их вопросы для того, чтобы потенциальная жертва несколько раз ответила «да».

Предполагается, что таким образом злоумышленники пытаются заполучить образец голоса человека для последующего совершения мошеннических действий.
Сычов отмечает, что самым лучшим способом противодействия мошенникам является полный отказ от разговора. Так, человеку нужно выслушать собеседника, сбросить звонок и позвонить в банк.

https://evo-rus.com/avto/exluzive/bank-rossii-rasskazal-kak-nuzhno-razgovarivat-s-moshennikami-po-te...

Дата публикации: 18.11.2020


 
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